Résumé of Erick Clark

• UX Certification with a specialty in UX Management from the Nielsen Norman Group, ID 1038106
• Infoblox Qualified DDI Associate
• Infoblox Qualified DNS Security Associate

As a member of Infoblox’s distributed UX team, I work with cross-functional teams of product managers, software engineers and stakeholders on Infoblox’s SaaS enterprise network administration products.

• Work in a user centered, agile process as a UX generalist, doing UX research and UX design
• Own the user experience of BloxOne DDI, a set of administration tools for managing DNS, DHCP and IP Addresses
• Own the user experience of Infoblox’s cloud and on-prem network asset inventory tools
• Own web analytics of the company's SaaS products

As a part of Thales Gemalto's Identity and Access Management team, I worked with a distributed team of product owners, designers and developers on the company's enterprise network security SaaS products.

• Acted as scrum master for the UX Team
• Designed new and updated features for Thales Gemalto's identity and access management software
• Developed and updated the team's design system
• Improved the teams UX processes
• Conducted user interviews and tests

I worked as part of the Dell Services IT UX team to improve the ease of use of Dell’s internal support tools.

• Conducted research by interviewing stakeholders and subject-matter experts.
• Documented existing products by creating process flows
• Created clickable wireframes to demonstrate design concepts and for user testing

Datafiniti crawls the web and compiles it into a massive database. As the company’s in-house designer, I reported to the Chief Executive Officer and took on many duties including UX design lead and product owner.

• Acted as scrum master and team lead for the company’s web product team
• Defined the user experience and strategic vision for the company’s database search interface
• Designed the interface for the company’s web crawling software
• Conducted user tests, interviewed customers and evaluated competing products

Adometry, acquired by Google in 2014, provided analysis of online advertising data. I worked with the executive staff, data scientists and developers as the company’s in-house UX architect and designer.

• Worked with product owners and data scientists to define the strategy of the company's web based software
• Created wireframes, low and high fidelity prototypes to demonstrate design concepts
• Designed the web-based search interface for the company’s massive database
• Designed the web interface for the company’s advertising attribution SaaS software
• Improved the ease of use of the company’s click fraud detection and monitoring SaaS software

As a part of D&B Hoover’s internal design team, I worked on several projects related to the company’s subscription service.

• Improved the ease of use of the company’s database search tool (Lead Builder)
• Created wireframes, low and high fidelity prototypes to demonstrate design concepts
• Worked on a complete redesign of the company’s subscription service
• Collaborated with product managers to define and design features
• Worked with usability testers to gain insights into user behavior

Earlier in my career I was employed by Frog Design and Razorfish, and worked as a freelance UX and visual designer

• Collaborated with remote teams across locations, both domestic and international
• Worked with clients to determine design requirements for projects
• Led the design process from concept to implementation
• Worked on both business facing and consumer facing websites and web applications
• Worked on projects from small start-ups to Fortune 100 companies