Résumé of Erick Clark

• UX Certification with a specialty in UX Management from the Nielsen Norman Group, ID 1038106
• Infoblox Qualified DDI Associate
• Infoblox Qualified DNS Security Associate

As a member of Infoblox’s distributed UX team, I work with cross-functional teams of product managers, software engineers and stakeholders on Infoblox’s SaaS enterprise network administration and security products.

• Work in a user-centered design process as a UX generalist, conducting user research and testing, and creating design solutions that align with both customer and business requirements
• Defined the user experience strategy and influenced the product vision of Infoblox’s on-prem and cloud infrastructure asset discovery and inventory software
• Owned the user experience of BloxOne DDI, a set of network administration tools for managing DNS, DHCP and IP Addresses
• Contribute design patterns and components to the design system and product platform
• Mentor less senior designers by providing feedback and guidance

As a part of Thales Gemalto's distributed Identity and Access Management team, I collaborated with product managers, designers and software engineers on the company’s initiatives.

• Worked as a UX generalist in an Agile product development process designing new and updated features for Thales Gemalto’s Identity and Access Management configuration and monitoring products
• Acted as scrum master for the UX Team, running stand-ups, sprint reviews and retrospectives as well as maintaining the team's backlog
• Conducted user research, interviews and tests
• Managed the team's design system to insure design consistency and quality

I worked as a UX Architect as part of the Dell Services IT UX team to improve the ease of use of Dell’s internal support tools.

• Conducted research by interviewing stakeholders and subject-matter experts.
• Documented existing products by creating process flows
• Created clickable wireframes to demonstrate design concepts and for user testing

Datafiniti crawls and scrapes the web for specific types of data and compiles it into a massive database. I was employed as the in-house designer, working on Datafiniti's two SaaS products, as well as the company's marketing website.

• Conducted user tests, interviewed customers and evaluated competing products
• Defined the UX and contributed to the roadmap of the company’s database search interface
• Designed the UX for the company’s web crawling software
• Gained quantitative insights through web analytics and A/B testing

Adometry, acquired by Google in 2014, used AI to provide analysis of online advertising data. I worked with the executive staff, data scientists and developers as the company’s in-house UX designer.

• Worked as a UX generalist with product managers and data scientists to define the strategic vision of the company's SaaS products
• Created wireframes, low and high fidelity prototypes to demonstrate design concepts
• Designed the web interface for the company’s advertising attribution SaaS software
• Improved the ease of use of the company's click fraud detection and monitoring SaaS software
• Used web analytics to gain insights into user behavior

As a part of D&B Hoover's internal design team, I worked on several projects related to the company's subscription service.

• Improved the ease of use of the company's database search tool (Lead Builder)
• Created wireframes, low and high fidelity prototypes to demonstrate design concepts
• Worked on a complete redesign of the company's subscription service
• Collaborated with product managers to define and design features
• Worked with usability testers to gain insights into user behavior